“Salesforce pivoted to become a more open platform, and Microsoft is slowly moving in that direction. The feeling appears very much mutual when we asked Wayne Kurtzman, Research Director at IDC. Teams doesn’t have the robustness or feature breadth of Slack. Salesforce should first target its own user base to gain a footprint inside companies and then expand from there.” “Even when Microsoft does interoperate, it’s usually one-way and there’s more benefit to Microsoft than the other vendor.
“What should happen is that Slack and Microsoft Teams co-develop bi-lateral interoperability between the platforms so a Teams user could message a Slack user and vice versa.”įrom a historical perspective, Microsoft hasn’t played as well with others as it could. Zeus Keravala, Founder and Principal Analyst at ZK Research, commented on potential targets: While it’s reasonable for Slack and Salesforce to attempt to capture some of Teams’ users, it would be more practical for them to embrace interoperability. With the recent acquisition, some feel that Microsoft is the logical target for Slack and Salesforce Teams and Slack have a combined 128 million+ daily active users. Why Microsoft shouldn’t be Salesforce’s target
In this post, we explore the reasons why taking on Microsoft shouldn’t be top of the list for Salesforce-and why Salesforce should embrace interoperability with Microsoft.
0 kommentar(er)
